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| · | Answer all technical issues submitted by operators | | · | Monitor and evaluate in-service performance information | | · | Provide solutions to technical problems during aircraft operation | | · | Flight operation support will organize Flight Operations and Performance Conference for operators and airworthiness authorities. The periodic conferences will enable the exchange of experience for the benefit of both the customer and the manufacturer. | | · | During the in-service period of the aircraft, Engineering and Technical Support collects, screens and analyzes information and data received from operators, Field Service Engineers and vendors to: |
Identify and resolve individual in-service problems Monitor the reliability, problem patterns and trends Initiate necessary improvement and preventive procedures Propose repair schemes, Service Bulletins or Engineering Orders
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